From Press Release
The Federal Trade Commission has committed to carefully consider information on potentially deceptive third-party hotel booking websites to determine whether enforcement or other actions is appropriate, following a recent inquiry by Judiciary Committee Chairman Chuck Grassley.
“I share the Federal Trade Commission’s desire to protect consumer confidence and ensure a robust online marketplace for travel services. Consumers should have a variety of options when planning their trips, but third-party services should be upfront about who they are and what they are selling. Given the FTC’s history of consumer protection in similar situations within the online ticket reseller industry, I encourage the FTC to ensure that consumers are not being deceived or misled with respect to booking hotel rooms with certain third-party websites,” Grassley said.
Consumers who have been harmed should contact the FTC as the agency looks into this matter. The FTC’s response to Grassley’s inquiry is available here.
Follow Us